CS Week 2021 UPDATED DATES
August 16 - 19 (In-Person)
Tampa Convention Center | Tampa, FL
September 13 - 24 (VIRTUAL TOUCH)
+Extended Virtual Conference
For its 2021 Conference week, CS Week is proud to partner with Tampa Convention Center, which recently announced its Global Biorisk Advisory Council (GBAC) STAR accreditation.
May 17 - 21
This year, ENGAGE311 will be offering a virtual attendee experience. The virtual conference will include both pre-recorded and live presentations, sponsor solutions and a virtual exhibit hall.
What is CS Week?
CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle: Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.
CS Week offers a multitude of educational opportunities for the utility customer service industry.
Hover over the boxes to learn more about each of its unique venues.
CS Week also hosts the largest Exhibit Hall in the industry.
Exhibitors fill the 100,000+ SF Exhibit Hall, which functions as a daily destination for fun and networking as well as the most current industry products, services and information.
Learn about our Mission, History, and the CS Week Team that continues to Expand Excellence in Utility Customer Service.
CS Week Conference Sponsor puts your marketing dollars to work from the time you become a sponsor, throughout CS Week Conference and after.