Website Sponsored By:
Spring 2023 Newsline
Is now available! Go to the Publications page to read the digital magazine or download the pdf!
What is
CS Week?
CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility CX Puzzle: Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, and Strategies & Analytics. Read more...
Our Venues
In-Person Events: May 1 - 5, 2023
CS Week offers a multitude of educational opportunities for the utility customer service industry. Click on the logos to learn more and visit each unique venue.
CS Week also hosts the largest Exhibit Hall in the industry.
Exhibitors fill the 100,000+ SF Exhibit Hall, which functions as a daily destination for fun and networking as well as the most current industry products, services and information.
On-Going Education
CS Week provides on-going education opportunities.
Our great Webinar series are available year-round!
Host Utility Sponsor:
Industry Sponsors:
UPCOMING DATES
May 1 - 5, 2023
Charlotte Convention Center Charlotte, NC
— Name, Title
FUTURE DATES
April 29 - May 3, 2024
Fort Worth Convention Center
Fort Worth, TX