CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility CX Puzzle: Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, Leadership Development and Strategies & Analytics. Read more...
Upcoming: April 29 - May 2, 2024
CS Week offers a multitude of educational opportunities for the utility customer service industry. Click on the logos to learn more and visit each unique venue.
CS Week also hosts the largest Exhibit Hall in the industry.
Exhibitors fill the 100,000+ SF Exhibit Hall, which functions as a daily destination for fun and networking as well as the most current industry products, services and information.
Learn about our Mission, History, and the CS Week Team that continues to Expand Excellence in Utility Customer Service.
CS Week Conference Sponsor puts your marketing dollars to work from the time you become a sponsor, throughout CS Week Conference and after.
Host Utility Sponsor:
April 29 - May 2, 2024
Fort Worth Convention Center
Fort Worth, TX
May 5 - 9, 2025
Phoenix Convention Center