The nomination cycle for the 2022 Awards is open!

What is CS Week?

CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle: Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.


Our Venues

CS Week offers a multitude of educational opportunities for the utility customer service industry. Click on the logos to learn more and visit each unique venue.

CS Week also hosts the largest Exhibit Hall in the industry.

Exhibitors fill the 100,000+ SF Exhibit Hall, which functions as a daily destination for fun and networking as well as the most current industry products, services and information.

About Us

Learn about our Mission, History, and the CS Week Team that continues to Expand Excellence in Utility Customer Service.

On-Going Education

CS Week provides on-going education opportunities.

Our great Webinar series are available year-round!


CS Week Conference Sponsor puts your marketing dollars to work from the time you become a sponsor, throughout CS Week Conference and after.


Year after year, companies report tremendous value for their money at CS Week events - meeting with buyers, managers and decision-makers from across the globe.

Website Sponsor:


Host Utility Sponsor:


Supporting Utility Sponsor:


Industry Sponsors: