Welcome to CS Week!


My name is Rod Litke, and I’ve been associated with CS Week and its annual Conference for over three decades. A few years ago, I became its CEO, so I’m especially proud to welcome you and show you around our website. In the other side of my life, I’m a rancher in north-central Texas. Yes, I wear Wranglers and cowboy boots, and my mustache is better looking than Sam Elliott’s.
The premier customer service conference serving North American utilities, CS Week has partnered with the American Gas Association and Edison Electric Institute since 2015. This collaboration and our own 40+ year reputation attract all types of utility attendees and industry partners, small to large, by providing trendsetting and tried-and-true educational content and easy networking. Most serve consumers and clients in the U.S. and Canada, but we have a growing number from around the world. Yesterday, today and tomorrow, CS Week will continue to be your comprehensive, affordable, solutions-oriented destination for utility customer service/supporting IT education. 
Plan Your Week

I look forward to welcoming you to the next CS Week!

Rod Litke


CS Week