$349 Registration Fee
 

May 1, 2018  |   8:00 AM - 3:00 PM 

Tampa Convention Center   |   Room 18

Agenda

7:30 AM - 8:00 AM

 

Breakfast (Ballroom D)

8:00 AM 

 



UUAS Synergy Session - Morning Meetings
TECO Energy Headquarters, 702 N Franklin St.  TECO Hall South, Ground Floor

8:15 AM - 8:30 AM

Welcome and Introductions
Jared Lawrence, UUAS Founder and Chairman, Duke Energy & Piedmont Natural Gas

8:30AM – 9:00 AM

  UUAS Member Stories  - Experiences and Lessons Learned in 2017


 

     

9:00 AM - 9:30 AM


         
           
9:30 AM - 10:00 AM



10:00 AM - 10:15


10:15 AM - 11:15 PM




11:15 AM - 12:00 PM








12:00 PM - 1:00PM


1:00 PM - 1:30 PM






1:30 PM - 2:00 PM



2:30 PM - 3:00 PM



 



Opening Keynote
 
Snigdha Poonam, Journalist and Author, " The Scammers Gaming India's Overcrowded Job Market" (The Guardian, January 2, 2018)

Prosecutorial Keynote:
Denise Beamer, Senior Assistant Attorney General, Division of Consumer Protection, Florida Office of Attorney General



             Break


Law Enforcement Perspective
Speakers:  Brett Lawler, Protection Services Consultant, Xcel Energy,  Dylan Critten, Special Agent, Department of Homeland Security, Tim Dicks, Xcel Energy, Moderator

Partnerships
Joe Bernstein, V.P., Regulatory and Public Policy, Somos
Nat Wood, Division of Consumer and Business Education, Federal Trade Commission
Melissa Trumpower, Director, Programs & Operations, BBB Institute for Marketplace Trust, Council of Better Business Bureaus, Inc.
Mandi Lesher, IREA, Moderator

CS Week Synergy Group Lunch  (Ballroom D, Tampa Convention Center

Committee Updates

  • Communications
  • Consumer Education
  • Database
  • Membership Recruitment


UUAS Member Best Practices
Deb Beaver, JEA ( Customer Perspective Video)


UP Next for UUAS

  • Third Annual UUAS NSAW/NSAD Campaign (November 2018)
  • New Initiatives/Business
  •  Recap


UUAS Governance

     
     

If you have a Synergy Group question, please contact:

Shawnna Ansley

Synergy Groups Manager
903.893.3214
sansley@csweek.org