CS Week Highlights

CS Week is the premier utility customer service conference for managers and executives at investor owned utilities, cooperatives, municipalities and government entities. The annual convention features CS Week Executive Summit, CS Week Key Account Forum, CS Week College, CS Week Expanding Excellence Awards, the CS Week Synergy Groups, the 60+ workshops of CS Week Conference, and the largest Exhibit Hall in meter-to-cash and customer service-related Smart Infrastructure.


Conference 43 Highlights | Phoenix, AZ
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The Valley of the Sun, aka Phoenix, AZ, was the site for CS Week 2019 and Conference 43. Hundreds of industry professionals descended on downtown’s Phoenix Convention Center and this desert city’s cultural, sports and historical attractions, not to mention its “watering holes,” restaurants and entertainment options. Relive or follow along this fast-paced video that focuses on Phoenix and the Conference activities that started with Tuesday’s Welcome Reception and ended with another car winner on Friday.



2017 CS Week Highlights

Fort Worth, TX


2014 CS Week Highlights

San Antonio, TX