CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle : Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.

Venues at CS Week include: 

•    CS Week Executive Summit  *   •    CS Week 311 
•    CS Week Key Account Forum *
  •    Expanding Excellence Awards
•    CS Week College
  •    CS Week Conference  with 65+ workshops, General Sessions,
       Keynotes, Networking Events and 

•    CS Week Synergy Groups
  •    The largest Exhibit Hall in the industry

One additional venue supports specialized objectives:  CS Week Publishing.

Click here for more information about CS Week.

By invitation only.


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Focus on Phoenix
Join us for CS Week 2019 in Phoenix, Arizona

Somewhere between a saguaro selfie and a poolside cabana are friendly dive bars to explore, great music to discover and street art to stumble upon—all wrapped in a stunning desert backdrop.
So come, and let Phoenix surprise you. - www.visitphoenix.com


Discover incredible things to do in Phoenix, Arizona. Just like CS Week, there’s something for everyone. Make plans today to attend CS Week 2019 and tune in to Focus on Phoenix!

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