CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle: Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.

Venues at CS Week include: 

•    CS Week Executive Summit  *   •    CS Week 311 
•    CS Week Key Account Forum *
  •    Expanding Excellence Awards
•    CS Week College
  •    CS Week Conference  with 65+ workshops, General Sessions,
       Keynotes, Networking Events and 

•    CS Week Synergy Groups
  •    The largest Exhibit Hall in the industry

One additional venue supports specialized objectives:  CS Week Publishing.

Click here for more information about CS Week.

By invitation only.

"Steer Your Way to 2020"

Join us for CS Week 2020 in Fort Worth, TX

Fort Worth welcomes visitors from around the world to experience the great American West and rich arts and culinary treasures. - https://www.fortworth.com/


Discover incredible things to do in Fort Worth, Texas. Just like CS Week, there’s something for everyone. Make plans today to attend CS Week 2020!

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