CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle: Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.

Venues at CS Week include: 

1.   CS Week Executive Summit* 6.  CS Week College 
2.  CS Week Key Account Forum* 7.  Expanding Excellence Awards
3.  CS Week 311 8. CS Week Publishing
4.  CS Week Conference  9.  CS Week Research
5. CS Week Synergy Groups 10.  LeadNext

The largest Exhibit Hall in the industry.

By invitation only.

"Steer Your Way to 2020"


Join us for CS Week 2020 in Fort Worth, TX

Maybe you’ve heard it called “Cowtown”, “Funkytown” or “Queen City of the Prairie.” Fort Worth, TX has many nicknames. Recently designated the 13th-largest city in the U.S., more and more people are calling Fort Worth “home.” Its Old West vibe charms millions of visitors who pull on their boots to walk the world's first and largest indoor rodeo. Its cultural sophistication beckons art lovers to world class exhibits, concerts and performances. Its laid-back atmosphere hosts a calendar of festivals and a robust local arts scene. Besides the attractions and venues, be sure to leave time for the honky-tonk saloons, a sublimely grilled corn-fed steak and chili-infused Tex-Mex specialties. Fort Worth offers entertainment, educational and strolling options galore, including a world-class zoo, college campuses, sports venues and botanical gardens. Click on the video, compliments of the Fort Worth Convention & Visitors Bureau, and start planning your days before, free nights during Conference and days after in Fort Worth, “Where the West begins!"

Discover incredible things to do in Fort Worth, TX. Just like CS Week, there’s something for everyone. Make plans today to attend CS Week 2020!

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