MONDAY, April 8
Top of Mind Issues
Economic Development - The Key Account Manager's Role
Becoming a Trusted Energy Advisor - Transforming Your Key Account Management Program
Leveraging Your CRM to Improve the Customer Experience
TUESDAY, April 9
Power Quality - What is the Role of the Key Account Manager?
Implementing an Effective Outage Notification Process - Fact or Fiction?
Keynote Speaker - Roy Spence
On-boarding and Training Key Account Managers