Best Analytics Project
Awards are presented to one large and one small utility that have successfully completed a pilot project or large-scale implementation during 2018 or 2019 that optimized analytics provided by devices, data or other related technologies to address, re-mediate or enhance customer service.
Nominated projects will be evaluated based upon the following bullets which are offered as examples only and are not all-inclusive:
- Improved operations; and
- Improvements to customer service; And
- Cost/benefit analysis.
The Best Analytics Project category will have two awards based on the Class (size of the utility): Level I and Level II. Level I will be utilities with gross revenues in excess of $500 million. Level II will be utilities with less than $500 million in gross revenues.
All utility companies including gas, electric, water, wastewater, sanitation and retail electric/gas are eligible to participate in the Expanding Excellence Awards program