Ashley Arndt

Mgr, Billing Sys Projects & LI Choice
PSEG Long Island

Mitch Carmosino

Mgr, Accts Receivable 
Duke Energy

Timothy Davis

Dir, Customer Service
Austin Energy

Antonio Diaz III

Mgr, CSS Implementation
ConEdison of NY

Diana Dominique

Dir, Customer & Power Marketers
Canadian Electricity Association

Shawn Downs

Sr Business System Analyst
Charlotte Water

Gerri Drummond

Credit & Collections Coord

TECO

Danielle Evans

Mgr, Credit Revenue &
Commercial
APS

Tracy Famiglietti

Mgr, Contact Center
Eversource

Kinn'zon Hutchinson

Interim Chief Customer Officer
Gainesville Regional Utility

Saba Idriss

Supv, Customer Service
Baltimore Gas & Electric

Eric Mastroianni

Sr Project Specialist
ConEdison

Elaine McCallister

Mgr, Non-Residential & Sourced Accts Receivable Ops 
Duke Energy

Sonia McCollum

Digital CX Mgr
Southern Company Gas

Chad Moore

Supv, Customer Care &
Field Services
Las Vegas Valley Water District

Kim Rich

Mgr, IT Solutions
CenterPoint Energy

Vanessa Shields

Revenue Services Vendor Mgmt
Duke Energy

Lois Stark

Sr Mgr, IT Customer
Systems Support
Evergy

Roger Stephens

Performance Improvement Consultant Lead

Oncor

Nicole Swan

Mgr, Ops Revenue Control & SOX
PSE&G

Eric Van Becelaere

Mgr, Field Ops
Evergy