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is rebranding to


Beginning Summer 2024


Why are we changing?

Innovation that keeps up with the pace of change and meets customer expectations is integral to every utility’s mission. It’s also the foundation of our new brand, Innovate UtilityCX. With a decades-long reputation of partnering with utilities and industry experts for unbiased, robust content and connection opportunities, CS Week is rebranding this summer to IUCX. We’ve modeled innovation and led by example before. Now watch us innovate with IUCX’s new look and fresh energy. Through collaboration and community, IUCX will be creating broader opportunities to introduce, connect and add value to those partnerships. Stay tuned as our website transforms and our services/program offerings grow. Power up with IUCXand join the journey!

To learn more, click below for our press release.



Why is CS Week changing its brand identity?

Answer: CS Week continually evaluates strategic opportunities to enhance the value it offers to stakeholders. The organization currently provides a limited set of year-round engagement opportunities beyond the annual conference and will be offering a broader array of year-round educational opportunities in the future. The current CS Week brand identity does not adequately reflect the scope of these increased opportunities.

Stay Informed on the Latest Updates with the Rebrand

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