CS Week Web Ed Webinars

Welcome to a free, educational venue of the CS Week family – CS Week Web Ed Webinars. 

CS Week Web Ed joins the other CS Week webinar series with one-of-a-kind offerings and timely topics which impact utilities in a broader way. Without a regular schedule, CS Week Web Ed will instead offer webinars that bring to light for broader utility education those unexpected surprises, opportunities, extras and bonuses.  So now CS Week has “a time and place for everything.”



On Demand Webinars:

 September 29, 2016    TCPA and Utilities: FCC Clarifies Requirements for Calls and Texts
     Mitchell Young, Executive Director, Fraud, Risk & Compliance, Neustar
     Kristine L. Devine, Partner, Harris, Wiltshire & Grannis, LLP
     Becky Burr, Chief Privacy Officer and Deputy General Counsel, Neustar
     
 January 26,  2016    Rethinking Utility Customer Care for Our Connected World , Featuring Todd Arnold
     Todd Arnold, Former SVP, Smart Grid Customer Systems, Duke Energy (Retired)
     
 December 18, 2015
   It Could Happen to Anyone: The Evolving Challenge of Phone Scams Targeting Utility Customers
     Jared Lawrence, VP Revenue Services, Duke Energy
 Christopher Guerra, Sr. Manager, Risk Management AMI/Fraud Prevention & Investigations,  Blackhawk Network