Home Office

Our professional staff is available to provide information and answer any questions you might have in regards to our programs. Our goal is to offer support to our attendees, sponsors and exhibitors, and to assist the utility industry as a whole by offering relevant, effective, and economical customer service education. Feel free to contact us in any way that is convenient for you. Office hours are 8:00 am to 5:00 pm CST.

Rod Litke

Chief Executive Officer


Gail Farmer

Exhibitor/Sponsor Manager
903-821-8623

Shelley Carter

Key Account Forum Manager
903-821-8647

Janet Grabinski

Writer
903-821-2339

John Sild

Conference Director
903-815-1909

Julie Shankles

Registration/Finance Manager
903-821-8631

Amber Wiens

CS Week 311 Manager
903-821-8721

Brynna Harris

Media, Marketing & Communications Manager
903-821-8651

Lisa Collins

Educational Director
903-821-8675

Danise Mullendore

College/Workshop Manager
903-821-8680

DeAnn Mozingo

Database Manager
903-821-1345

Shawnna Ansley

Synergy Groups Manager
903-821-8648