WHAT IS CS WEEK?
CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle
: Analytics, Billing and Payments, Contact Center, Credit and Collections, Digital Customer Engagement, Field Customer Service, and Strategies and Management.
Venues at CS Week include:
Two additional venues support specialized objectives: CS Week Research
and CS Week Publishing
. Click on underlined words for more information about CS Week