Workshop Presentations Now Available Online

If you  registered for Conference 40, you are entitled to the link to
Workshop, Award and Exhibitor Showcase presentations.
An email broadcast was sent on  May 13th . 
Please contact if you did not receive your invite.



CS Week is the premier annual educational and customer service conference that serves utility professionals at electric, gas and water/wastewater utilities across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer service lifecycle: Billing, Credit and Collections, Customer Engagement, Devices, Data & Analytics, Field Customer Service, Payments and Strategies and Management.

Venues at CS Week include the CS Week Executive Summit, CS Week Key Account Forum, CS Week Colleges, the CS Week Synergy Groups, including the 311 Synergy Group, Expanding Excellence Awards, and the CS Week Conference with over 60 workshops and the largest Exhibit Hall in utility customer service. For more information on CS Week, click here .

CS WEEK Conference 41

May 23 - 26, 2017

Fort Worth Convention Center | Ft. Worth, TX

1201 Houston Street
Ft. Worth, Texas 76102

Conference Workshop Tracks

  • Devices, Data & Analytics
  • Billing
  • Customer Engagement
  • Payments
  • Credit & Collections
  • Field Customer Service
  • Strategies & Management
  • Water Focus
  • Canadian Focus
  • Exhibitor Showcases
  • Awards
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