CS Week is the premier annual educational and customer service conference that serves utility professionals at electric, gas and water/wastewater utilities across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer service lifecycle: Billing, Credit and Collections, Customer Engagement, Devices, Data & Analytics, Field Customer Service, Payments and Strategies and Management.

Venues at CS Week include the CS Week Executive Summit, CS Week Key Account Forum, CS Week Colleges, the CS Week Synergy Groups, CS Week 311 , Expanding Excellence Awards, and the CS Week Conference with over 60 workshops and the largest Exhibit Hall in utility customer service. For more information on CS Week, click here .

So worth it! Conference 41 in fort worth

With the tagline, “Cowboys and Culture,” Fort Worth beautifully combines Old West history with celebrated artistic venues. Where else can you see the world's only twice-daily cattle drive in the Stockyards National Historic District and downtown’s Sundance Square and later take seats at the renowned Bass Performance Hall or meander through world-class museums and galleries. Fort Worth and nearby surrounding cities boast a top five zoo, Texas Christian University - home of the Horned Frogs - and major league attractions like the Texas Motor Speedway, Rangers Ballpark and Cowboys Stadium. Other activities could include visits to:

The U.S. Bureau of Engraving and Printing Western Currency Facility where 60 percent of America’s paper money is printed or
The Texas Civil War Museum which houses the largest private Civil War collection west of the Mississippi River, to name just two.

Originally settled in 1849 as an army outpost at the Trinity River, Fort Worth was one of eight forts assigned to protect settlers from Indian attacks on the advancing frontier. Today, with 815,000 residents, it is home to some of America’s largest companies like American Airlines, Lockheed Martin Aeronautics, Pier 1 Imports and homebuilder D.R. Horton. With its western charm and urban sophistication, Fort Worth is the site for Conference 41. Make plans to extend your stay and enjoy “Where the West Begins” on the front or back side of the conference.

CS WEEK Conference 41

May 23 - 26, 2017

Fort Worth Convention Center | Ft. Worth, TX

1201 Houston Street
Ft. Worth, Texas 76102

  • Analytics
  • Billing & Payments
  • Digital Customer Engagement
  • Contact Center
  • Credit & Collections
  • Field Customer Service
  • Strategies & Management
  • Water Focus
  • Canadian Focus
  • Sponsor Solution
  • Expanding Excellence Awards
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