CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle : Analytics, Billing and Payments, Contact Center, Credit and Collections, Digital Customer Engagement, Field Customer Service, and Strategies and Management.

Venues at CS Week include: 

CS Week Executive Summit      • CS Week 311 
  CS Week Key Account Forum
    Expanding Excellence Awards
  CS Week College
    CS Week Conference  with 60+ workshops
  CS Week Synergy Groups
   •    The largest Exhibit Hall in the industry

Two additional venues support specialized objectives: CS Week Research  and CS Week Publishing  . Click on underlined words for more information about CS Week .

CS WEEK Conference 41

May 23 - 26, 2017

Fort Worth Convention Center | Ft. Worth, TX

1201 Houston Street
Ft. Worth, Texas 76102
  • Analytics
  • Billing & Payments
  • Digital Customer Engagement
  • Contact Center
  • Credit & Collections
  • Field Customer Service
  • Strategies & Management
  • Water Focus
  • Canadian Focus
  • Sponsor Solution
  • Expanding Excellence Awards

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