Workshop Presentations Now Available Online
If you  registered for Conference 40, you are entitled to the link to
Workshop, Award and Exhibitor Showcase presentations.
An email broadcast was sent on  May 13th . 
Please contact if you did not receive your invite.



CS Week is the premier annual educational and customer service conference that serves utility professionals at electric, gas and water/wastewater utilities across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer service lifecycle: Billing, Credit and Collections, Customer Engagement, Devices, Data & Analytics, Field Customer Service, Payments and Strategies and Management.

Venues at CS Week include the CS Week Executive Summit, CS Week Key Account Forum, CS Week Colleges, the CS Week Synergy Groups, including the 311 Synergy Group, Expanding Excellence Awards, and the CS Week Conference with over 60 workshops and the largest Exhibit Hall in utility customer service. For more information on CS Week, click here .

How do you spell sunshine? P-H-O-E-N-I-X in 2016!

With glorious skies and showstopper landscapes, Phoenix can all but promise sunny days for CS Week 40 since it enjoys more than any major US metropolitan area. Home to the largest municipal park, Phoenix’s South Mountain Park and Preserve covers thousands of acres and has more than 50 miles of hiking, biking and equestrian trails. Six lakes are within a short drive of central city.  More than 200 golf courses dot the regional area.  Museums, activities and entertainment to suit every taste are here. The Phoenix Convention Center is within walking distance from public greenways, trails and Chase Field where the Arizona Diamondbacks play.  CS Week attendees will want to come early and extend their stay in sunny Phoenix with all its beauty, sophisticated urban spirit and recreational choices.

CS WEEK Conference 40

April 25-29, 2016

Phoenix Convention Center | Phoenix, AZ

100 N. 3rd St.
Phoenix, AZ 85004
  • Devices, Data & Analytics
  • Billing
  • Customer Engagement
  • Payments
  • Credit & Collections
  • Field Customer Service
  • Strategies & Management
  • Water Focus
  • Canadian Focus
  • Exhibitor Showcases
  • Awards

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