Best Practices in Selecting New Utility Software and System Integrators
Rick Cutter, Managing Partner, AAC Utility Partners
Steve Wenke, Managing Partner, AAC Utility Partners
Christina Schueneman, Senior Consultant, AAC Utility Partners
Guest Contributor (Afternoon segment of class):
Nasser Akari, Assistant Vice President of Strategy and Corporate Development, Washington Gas
Many utilities are coming to the realization that their enterprise systems (ERP, CIS, FMIS, MDM, WMS, MWM, etc) are near the end of life. Multiple business issues are driving this realization – for example, as an aging workforce, new technology needs such as meter data management, and the desire to improve the customer experience. This course will discuss a methodology to assess, procure and build a business case that supports your decisions. Instructors will also present enterprise system project examples as well as case studies associated with typical issues related to these types of projects. The course will include discussion about risk mitigation strategies to assist your project implementation in being successful.
• A comprehensive step-by-step methodology for assessing your application;
• How to build a business case that supports your utilities’ new technology strategy;
• Identifying your options;
• Understanding why one vendor project in the market is less successful than another;
• Case studies and examples that are streamlined and scalable to different sizes of utilities;
• Deployment options, such as On-Premises, Cloud, SaaS and others;
• Best practices on vendor management throughout the process;
• How to evaluate different system integrators’ implementation methodologies; and
• Best practices in system integrator statement of work development.
Who Should Attend?
Utility professionals that will be leading the effort to potentially replace utility applications.
Members of the utility that would like to understand the foundation of building a business case that can be used to assist in either upgrading, replacing, or outsourcing a mission critical application.
Executives responsible for project justification to a utility board or state public utility commission.
Information technology professionals that support the current legacy customer information system, and that may be involved in assessing the systems.