Who Attends ENGAGE311?

Who Should Attend?

 

ENGAGE311 is open to government/municipalities of all sizes who are actively managing 311 customer service centers. Entities exploring or who may potentially manage customer service centers or 311 call centers are urged to attend as well. Attendees are typically supervisory, managerial or director personnel with a keen interest in learning best practices, sharing operational alternatives, viewing new products and solutions, and improving service delivery while enhancing the customer service center environment.

A sampling of 311 and customer service centers ATTENDING the ENGAGE311 Conference:


  • City of Atlanta
  • CharMeck 311
  • City of Alexandria
  • City of Allentown
  • City of Arlington
  • City of Atlanta
  • City of Austin
  • City of Baltimore
  • City of Berkeley
  • City of Calgary
  • City of Chicago
  • City of Cleveland
  • City of Dallas
  • City of Denver
  • City of Elk Grove
  • City of Fort Wayne
  • City of Fort Worth
  • City of Garland
  • City of Grand Rapids
  • City of Knoxville
  • City of Lethbridge
  • City of Los Angeles
  • City of Mankato - MN
 
  • City of Medicine Hat
  • City of Minneapolis
  • City of Newport News
  • City of Norfolk
  • City of Oakland
  • City of Phoenix
  • City of Raleigh Public Utilities Dept.
  • City of Richmond
  • City of San Diego, Dept of Envir Svcs
  • City of San Diego, Perf & Analyt Dept
  • City of San Francisco
  • City of Saskatoon
  • City of Scottsdale
  • City of Somerville
  • City of South Bend
  • City of Sugarland
  • City of Tulsa
  • City of Vancouver
  • City of Virginia Beach
  • City of Wichita
  • City of Winston-Salem
  • Clay Electric Cooperative, Inc.
  • Cobb County Government
 
  • County of Sacramento
  • Dallas Water Utilities
  • DC Office of Tax & Revenue 
  • District of Columbia
  • MC311 Customer Service Center
  • Montgomery County Maryland
  • NYC Dept of Environmental Protection Bureau of Customer Service
  • Office of Unified Communications, D.C.
  • Panama Citizen Services Center 3-1-1 
  • Pinal County
  • Provo City Corp
  • Riverside Public Utilities
  • Richmond Dept of Public Utilities
  • Salt Lake County
  • Suffolk County Water Authority
  • TECO Energy, Inc.
  • Village of Schaumburg
  • Virginia Beach Emerg Comm & Cit Svcs
  • Washington Sub Sanitary Commission