Who Attends ENGAGE311?

Who Should Attend?

 

ENGAGE311 is open to government/municipalities of all sizes who are actively managing 311 customer service centers. Entities exploring or who may potentially manage customer service centers or 311 call centers are urged to attend as well. Attendees are typically supervisory, managerial or director personnel with a keen interest in learning best practices, sharing operational alternatives, viewing new products and solutions, and improving service delivery while enhancing the customer service center environment.

A sampling of 311 and customer service centers ATTENDING the ENGAGE311 Conference:


  • Cape Breton Regional Municipality
  • CharMeck 311
  • City of Alexandria
  • City of Allentown
  • City of Arlington
  • City of Atlanta
  • City of Austin
  • City of Baltimore
  • City of Berkeley
  • City of Calgary
  • City of Chicago
  • City of Cleveland
  • City of Corpus Christi
  • City of Dallas
  • City and County of Denver
  • City of Elk Grove
  • City of Fort Wayne
  • City of Fort Worth
  • City of Garland
  • City of Grand Rapids
  • City of Kalamazoo
  • City of Knoxville
  • City of Lethbridge
  • City of Los Angeles
  • City of Mankato
 
  • City of Medicine Hat
  • City of Minneapolis
  • City of New York City
  • City of Newport News
  • City of Norfolk
  • City of Oakland
  • City of Phoenix
  • City of Port St. Lucie
  • City of Portland
  • City of Providence
  • City of Raleigh
  • City of Richmond
  • City of San Diego
  • City of San Francisco
  • City of Saskatoon
  • City of Scottsdale
  • City of Somerville
  • City of South Bend
  • City of Sugarland
  • City of Tampa
  • City of Tucson
  • City of Tulsa
  • City of Vancouver
  • City of Virginia Beach
  • City of Wichita
  • City of Winston-Salem
  • Clay Electric Cooperative, Inc.
  • Cobb County Government
 
  • County of Sacramento
  • Dallas Water Utilities
  • District of Columbia
  • Lafayette Utilities System
  • Miami Dade County
  • Montgomery County
  • Morristown Utility Systems
  • Panama Citizen Services Center 3-1-1 
  • Pinal County
  • Provo City Corp
  • Riverside Public Utilities
  • Salt Lake County
  • Suffolk County Water Authority
  • TECO Energy, Inc.
  • Village of Schaumburg
  • Virginia Beach Emerg Comm & City Svcs
  • Washington Sub Sanitary Commission
  • Wyandotte County