May 19-23,  2008 | San Antonio, TX

Who Attends?

Why Attend?

Exhibitor/Sponsor Information

Agenda

Program

Workshop Tracks

Keynote Speakers:

Steve Bartley

Toody Byrd

Henry Cisneros

Special Event

Women in Utilities

2008 Tours

Exhibit Hall Receptions

Hospitality Suites

Networking Opportunities

Jeep Wrangler Giveaway

Registration

Hotel Accommodations

Transportation

 

Sponsors

Exhibitors

- Request a Private Demo

 

Call for Presentations

 

CS Week

CS Week College

CS Week Synergy Groups

CS Week Executive Summit

Expanding Excellence Awards

Official Media Partners

Who Attends CS Week Conference?

 

Attendee Profile

  • Utility customer service and IT executives

  • Customer Service Managers, Directors and Supervisors

  • Call/Contact Center Managers

  • IT Managers and Personnel

  • Mobile Data Services Managers

  • Project managers

  • Selection and implementation teams

  • Billing specialists

  • Finance directors, city managers, public utility officials

Attendees depend on CS Week for:

  • Exploring high-quality technology choices.

  • Listening to the perspectives of other utility professionals who have been there, done that.

  • Learning how to compare and measure customer service success.

  • Reviewing business strategies needed to unleash the full potential of utility customer service.

A sampling of utilities who attend CS Week for their customer service education and technology exploration needs:

 
A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z
 

Alabama Gas

Alabaster Water Board

Alaska Elect Light & Power

AltaGas Utilities

Amerada Hess 

American Electric Power 

Anaheim Public Utilities

Anchorage Water & Wastewater 

APS

Aquila, Inc

Arizona Public Service

Arkansas Oklahoma Gas 

ATCO Electric

ATCO Gas

Atmos Energy 

Austin Energy

Avista 

AWWA Research Foundation

Azusa Light & Water

Bailey County Electric Coop

Baltimore Gas & Electric

Barbados Light & Power 

Barrow Utilities & Electric Coop

Bartholomew County REMC

Benton County PUD #1

Bermuda Electric Light 

Big Rivers Electric

Black Hills Corp

Black Hills Power

Blue Grass Energy Coop

Bluebonnet Electric 

Board of Water Supply

Bristol Tennessee Essential Svcs

Brownsville Public Utilities

Bryan Texas Utilities

C.A La Electricidad De Caracas

California Water Service

Carteret-Craven Electric Coop

Cascade Natural Gas Corp

Cedar Falls Utilities

CenterPoint Energy

Central Alabama Electric Coop

Central Maine Power 

Central Service Assoc

Charleston Water System

Chelan County PUD

Chester Water Authority

Chesterfield County Utilities

Chicopee Electric Light

City of Albuquerque

City of Alexandria

City of Anaheim

City of Arlington

City of Atlanta

City of Aurora

City of Aurora Water

City of Bellevue

City of Bloomington 

City of Boulder

City of Bradenton

City of Calgary

City of Carrollton

City of Cedar Rapids

City of Cleveland Water 

City of Dallas

City of Dallas Communication & Info

City of Danville

City of Denton

City of Duncanville

City of Edmond

City of Escondido

City of Fayetteville Public Works Commission

City of Garland

City of Georgetown

City of Greensboro

City of Hamilton Utilities

City of High Point

City of Hot Springs

City of Houston

City of Huntington Beach

City of Independence

City of Irving

City of Long Beach

City of Lubbock

City of Oklahoma City

City of Owensboro

City of Pasadena

City of Phoenix

City of Plano

City of Portland

City of Richmond

City of Riverside

City of Rock Hill Utilities

City of Rocky Mount

City of Sacramento

City of San Antonio

City of San Diego

City of Santa Rosa

City of Saskatoon

City of St Paul

City of Surprise

City of Tacoma

City of Tallahassee

City of Tempe

City of Toledo

City of Tulsa

City of Virginia Beach

City of Waco

City of Wichita

City of Wichita Falls

City Public Service of San Antonio

City Utilities of Springfield

Clallam County PUD #1

Clark Public Utilities

Clayton County Water Authority

Cleco Power LLC

Coast Electric Power 

Cobb Electric Membership Corp

Cobb Energy Management Corp

Colorado Springs Utilities

ComEd

Comgas - Compania De Gas Sao Paulo

Commissioners of Public Works

Commissioners of Public Works/ Charleston

Con Edison Solutions

Conectiv Power Delivery

Connexus Energy

CONServe Corp

Consolidated Edison Co of NY

Consolidated Utility District

Constellation NewEnergy

Consumers Energy

Corn Belt Energy

CoServ Electric

County of Henrico

CPS Energy

Cuivre River Electric Coop

Cumberland Electric Membership Corp

Dallas Water Utilities

DC Water & Sewer Authority

Denver Water

Denver Water Board

Des Moines Water Works

Detroit Water & Sewerage Dept

Direct Energy

Direct Energy, LP

Division of Water, Cleveland Ohio

Dixie Electric Membership Corp

Dominion Resources

Dominion Virginia Power

Duke Energy 

E.ON US

East Bay Municipal Utility District

Econnergy Energy 

Edmond Electric

ElectriCities of North Carolina

Empire District Electric 

Enbridge Gas Distribution

Energy East Corp

EnergySouth

EnergyUnited

Enersource Hydro Mississauga

ENMAX Power Corp

Enwin Utilities Ltd.

EPB

EPCOR Energy Services

EPCOR Utilities

ESKOM

Exelon Corp

Fairfax County Water Authority

Farmers Electric Coop

Fayetteville Public Works Commission

Firelands Electric Coop

First Choice Power

Flint Energies

Florida Power & Light 

FortisBC

Fulton County

Gainesville Regional Utilities

Garland Power & Light

Gaz Metropolitain

Georgia Natural Gas

Georgia Power

Glendale Water & Power

Golden State Water 

Golden Valley Electric 

Grand Valley Rural Power Lines

Granger Hunter Improvement District

Grant County PUD #2

Grays Harbor PUD #1

Great Lakes Energy Coop

Green Mountain Energy 

Greenville Utilities Commission

Hampton Roads Sanitation District

Hawaiian Electric 

Heartland Rural Electric Coop

Hendricks Power Coop

Highline Electric Association

HILCO Electric Coop

Hillsborough County PUD

Honolulu Board of Water Supply

Hood River Electric Coop

Horry Electric Coop

Huntsville Utilities

Hydro One

Imperial Irrigation District

Infinite Energy

Intermountain Gas

Jackson Energy Authority

Jackson Energy Coop

Jamaica Public Service 

JEA

Johnson County Wastewater

Jones-Onslow Electric Membership Corp

Kansas City Board of Public Utilities

Kansas City Power & Light

Keys Energy Services

KeySpan Energy Corp

Kinder Morgan, Inc.

Kissimmee Utility Authority

Knoxville Utilities Board

LA Dept of Water & Power

Laclede Gas

Lafayette Utilities Systems

Las Vegas Valley Water District

Lee County Electric Coop

Lewes Board of Public Works

Lincoln Electric System

Linn County Rural Electric Coop

London Hydro

Long Island Power Authority

Lubbock Power & Light 

Madison Gas & Electric 

Manatee County Govt

Marietta Board of Lights & Water

Marquette Board of Light & Power

Martin County

McMinnville Water & Light 

Medina Electric Coop

Metro Water Services

Miami-Dade Water & Sewer Dept

Midwest Energy

Miton Hydro Distribution

Mobile Area Water & Sewer

Mobile Gas Service Corp

Modesto Irrigation District

Montana-Dakota Utilities

Montgomery Water Works Board

Moorhead Public Service

Mount Dora Municipal Electric Dept

Municipal Light & Power

Nashville Electric Service

National Fuel Gas 

National Grid USA

National Rural Telecommunications Coop

National Water Commission

Nevada Power 

New Jersey Natural Gas 

New Jersey Resources Corp

New River Light & Power

Newfoundland Power

Nicor Gas

NiSource

North Arkansas Electric Coop

Northeast Oklahoma Electric Coop

Northeast Utilities

Northeastern REMC

Northwestern Electric Coop

NorthWestern Energy

Nova Scotia Power

Npower

NSTAR

NW Natural Gas 

OGE Electric Services

Oklahoma Electric Coop

Omaha Public Power District

Orange County Govt

Orlando Utilities Commission

Otter Tail Power 

Owensboro Municipal Utilities

Pacific Gas & Electric 

PacifiCorp

Park Water Co

PEC, Inc.

Pedernales Electric Coop

Peninsula Light 

Peoples Energy

PEPCO Holdings

Peru Utilities

Piedmont Natural Gas Company, Inc.

Pinellas County Utilities

PNM Resources

Portland General Electric 

Portland Water Bureau

Poudre Valley Rural Electric

PPL Corp

PPL Electric Utilities

PPL Solutions

Progress Energy Carolinas

Progress Energy Florida

Progress Energy Service 

Public Service Company of New Mexico

Public Service Electric & Gas 

Public Service Enterprise Group

Public Service of New Hampshire

Public Works Commission

Puerto Rico Electric Power Authority

Qatar General Electricity & Water

Questar Corp

Questar Gas

Rappahannock Electric Coop

Regional Municipality of Durham

Regional Municipality of Peel

Regional Water Authority

RGC Resources, Inc.

Richmond Power & Light

Rochester Gas & Electric 

S Central Connecticut Regional Water Authority

Saint Paul Regional Water Services

Salt River Project Power

Sam Houston Electric Coop

San Antonio Water System

San Diego Gas & Electric

San Francisco Utilities Commission

San Jose Water 

Santee Cooper Power

Santee Electric Coop

SaskPower

Sawnee Electric Membership Corp

SCANA Corp

Sempra Energy Utilities

Severomoravska Energetika

Sewerage & Water Board of New Orleans

Sierra Pacific Power 

Snohomish County PUD #1

South Central Indiana REMC

South Tahoe PUD

Southern California Water 

Southern Company Gas

Southern Company Services

Southern Maryland Electric Coop

SouthStar Energy Services

Southwest Gas Corp

Southwest Water 

Springfield Utility Board

St Paul Regional Water Services

St. Lucia Electricity Services Ltd.

St. Vincent Electricity Services Ltd

Stuyvesant Energy

Tacoma Public Utilities

Talquin Electric Coop

Tampa Electric 

Terasen Gas

Thunder Bay Hydro Electricity Commission

Tohono O’odham Utility Authority

Tractebel Energy Services

Truckee Meadows Water Authority

TSE Services

Tualatin Valley Water District

Tucson Electric Power 

Tucson Water

Turlock Irrigation District

TXU Electric Delivery

TXU 

UGI Utilities

Union Gas Limited

United Power

United Rural Electric Membership Coop

United Utilities Customer Sales

United Water New Jersey

Utility Resource Solutions, LP

Valencia Water 

Vermont Gas Systems

Victoria Electric Coop

Virginia Beach Dept of Public Utilities

Walnut Valley Water District

Wasco Electric Coop

Washington Gas Energy Services

WE Energies

Western Power Corp

White House Utility District

Wichita Water & Sewer

Wisconsin Public Service Corp

Xcel Energy

York Water 

 

CS Week  4817 N. Hwy. 1417  Sherman, TX 75092-6605  903-893-3214 tel  903-893-6136 fax  contact us