What is CS Week?   |   Who attends?   |  Why do they attend?   |  Why Exhibit?

CS Week is the premier educational conference for customer service. IT and field service professionals from electric, gas, water/wastewater utilities throughout North America and the world.

Attendees return year after year for a dynamic, forward-thinking agenda, the opportunity to network with peers and to evaluate the newest products and best meter-to-cash solutions offered by our exhibitors. More than 100 exhibitors come back every year to be in front of the decision makers.

The CS Week Exhibit Hall leads the industry in showcasing the most comprehensive selection of utility customer service and IT solutions. Nowhere else will utility professionals find everything they need for
meter-to-cash under one roof. Attendees have the opportunity over the course of three days to compare, examine and evaluate the products, services and solutions that meet their unique needs.

The Exhibit Hall is the location for three receptions and all lunches during CS Week, ensuring that attendees have ample time to browse and explore exhibits other than the top-of-mind.

Special times have been arranged for Invitation-Only Demonstrations that allow attendees private time in the Exhibit Hall to question in-depth an exhibitor of interest and actually see their products and services – in action!

One of the greatest values of CS Week to participants is the opportunity to network with others in the utility industry. Exhibitors are included at all social events. We work hard at conferences. We also relax, have a lot of fun and enjoy the camaraderie.

CS Week is the new name and brand of our annual event, known in the business for 31 years as CIS Conference. The new name – CS Week – better encompasses our expansion of the business processes, exhibits and workshops we provide. Our enhanced website initiative reflects the value attendees and readers of our magazine, Newsline, place on our providers and services data base and the frequency with which they turn to this resource.