Utility Industry Products & Services

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Utility Industry Products & Services

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From information to inspiration…

In addition to providing the finest unbiased utility customer

service education, CS Week is also your online source for technology products, solutions and services focused to improve utility customer service...

Click on a category to view a list of solution providers.

View by Company Name

Accounting Software	Hardware
Advanced Metering Infrastructure (AMI)	Information Services
Application Integration	Interactive Voice/Web Response
Application Service Provider (ASP)	Intelligent Grid
Asset Management	Kiosks
Benchmarking and Best Practices	Legacy Integration
Bill Processing/Printing/Mailing	Load Management
Broadband Over Power Lines (BBPL)	Lockbox Operations/Solutions
Business Intelligence	Marketing
Business Process Assistance	Meter Data Management Services
Call Center Solutions	Meter Data Management Software
Channel Management	Meter Reading
Communications Architecture	Mobile Workforce Management
Complex Data Transformation	Network Design
Conferences/Associations	Online Information Database
Consulting	Outage and Distribution Management
Credit/Collections/Bad Debt	Payment Processing/Solutions
Credit Scoring	Performance Management
Custom Development	Permits and Licensing
Customer Acquisition	Prepaid Metering Solutions
Customer Care Operations	Printing Solutions
Customer Care Provider Outsourcing	Process Integrators
Customer Information Systems (CIS)	Project Management
Customer Relationship Management (CRM)	Publishing
Customer Service	Regulatory Compliance
Customer Web Access	Reporting
Data Management	Research Publisher
Data Security	Retail Energy
Demand Response	Revenue Management
Demand Side Management	Risk Management
Dispatch Solutions	Routing/Scheduling Software
Document Imaging/Management	Services and Hardware Outsourcing
e-Billing/Web Presentment	Smart Grid
e-Commerce	Speech Recognition
Electronic Payment Solutions	Surveys/Market Research
Employee Communication/Training	System Integrators
Energy Management/Efficiency/Conservation	Total Solution Provider (TSP)
Enterprise Information Systems (EIS)	Trade Association
Enterprise Resource Planning (ERP)	Transaction Management
Field Service	Transmission and Distribution
Financial Management	Voice Broadcasting
Furniture/Site Design	Web Design/Support
Geographical Information Systems (GIS)	Work Flow
Global Positioning System (GPS)	Work Management
Graphic User Interface (GUI)

Any reference in promotional material, including but not limited to written material or the website, to specific products, service providers, or services of any kind by trade name, trademark, hyperlink or otherwise, does not constitute or imply an endorsement or recommendation by CS Week. Any opinions, advice, statements, services, offers or other information provided by such third parties do not necessarily state or reflect those of CS Week.