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May 18-19, 2009 |
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Registration is complimentary to attend the
311 Synergy
Group |
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Mission:
The CS Week 311 Synergy
Group provides a professional, unbiased environment for
in-depth and on-going discussion of current issues and
common interests among current and prospective 311
customer contact managers throughout North America.
Objectives:
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Educate
membership on current issues related to 311
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Provide
networking access to the knowledge base of other 311
members
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Create
year-round networking opportunities through web
casts, blogs/listservs, newsletters, face-to-face
meetings and other discussion forums
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Create
professional development opportunities that include
networking with other 311 participants
Members:
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Open to all
municipalities with an interest in 311
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Steering
committee memberships open to municipalities with
311 call centers
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Administrative
support for the steering committee provided by CS
Week Associate Members
Meetings:
Two meetings per year, Spring and Fall during CS Week.
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The Spring 2009 meeting will be held at
CS Week Conference 33 at the Gaylord National in
Washington D.C.
 Tuesday, May
19,
2009 |
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