Tuesday, May 1, 2012

Click on a logo to learn more about the specific Synergy Group.

CS Week Synergy Groups offer two different forums: business process and vendor. The specific application user groups meet with the respective vendors to discuss current issues and common interests. Business process groups are organized by functions on the Customer Experience Lifecycle. These opportunities to collaborate with other users with similar responsibilities provides group members a time and place to meet, identify and share potential improvements, strategic content and solutions.

Energy is the basic product for most utilities. A different but equally important energy is driving the CS Week 2012 Synergy Groups – the joined energy of utility pros sharing and expanding their knowledge to make their function areas essential contributors to the success of their utilities.

CS Week 2012 in Dallas/Fort Worth welcomes a new group – Billing & Payments – to the business process groups. This newest group reflects the continued growth and unique sense of connection that exemplifies CS Week Synergy Groups.

CS Week Synergy Groups provide an opportunity for application users to meet with each other and with representatives of the application vendor engenders discussions that might never otherwise occur.

Synergy Group registration is complimentary with the exception of UtiliPoint SmartGridPoint.