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April 30 - May 4, 2012

Gaylord Texan Resort & Convention Center

Dallas/Ft Worth, TX
  

   Advisory Panel

 

Kerry Overton

Deputy General Manager,

Shared Services

Austin Energy

 

2012 Summit Chairman

Penni McLean-Conner

VP, Customer Care

NSTAR

 
       

Mark Wyatt

VP, Smart Grid & Energy Systems

Duke Energy

Johnny Magwood

VP, Cust Experience & Chief Customer Officer

Northeast Utilities
       

Mike Lowe

Customer Services Executive

Salt River Project Power

Joseph Forline

VP, Customer Operations

Public Service Electric & Gas Company (PSE&G)

 
       

Larry Williford

Sr Director, Market Operations

Oncor Electric Delivery

Jeannette Mills

SVP, Customer Relations & Account Services

Baltimore Gas & Electric Company
       

Joe Trentacosta

SVP, Information & Customer Services & CIO

Southern Maryland Electric Cooperative

 

Bruce Narzissenfeld

VP, Customer Care and Fuels Mgmt

Tampa Electric Company
       

Shirley Payne

VP, Shared Services

Northeast Utilities

Sharon Grove

Assist VP, Customer Care

Nicor Gas
       
 
     
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