|
April 30 - May 4, 2012 Gaylord Texan Resort & Convention Center Dallas/Ft Worth, TX |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
CS Week's new Second Tuesday Webinars
CS Week continues to expand its
educational and communications outreach through social media and
fresh technologies.
For someone who has never attended CS
Week, the live webinars are a sample of the quality and content of
the 60-plus Conference workshops. Managers who attend regularly are
already using Second Tuesday to share a work-related webinar with
their employees and then discuss its applicability to their utility.
The webinars are scheduled for the
second Tuesday of every month at 2:00 p.m. ET. Register for upcoming
webinars or view archived recordings below.
March
03/13/2012
Donny Helm, Manager,
Technology
Oncor
April
04/10/2012
Patrick Duffy, Manager,
Customer Service
DTE Energy Corporation
Previous Webinars
February
02/14/2012
January
01/10/2012
Impact and Value of Dynamic
Pricing
Jessica Cain, Director,
Customer Relations & Strategy
Connecticut Light & Power
Company
December
12/13/2011
Transforming the Role of CSR
to Meet the Changing Needs of Your Business
November
11/08/2011
Xcel Energy, Inc.
Anna Moehagen, Correspondence
Representative
Xcel Energy, Inc.
Stephanie Spalding, Sr
Research Associate
E Source
October
10/11/2011
CIS Implementation Case Study
Chris Montoya, Director,
Information Technology
El Paso Electric Company
Ken Nichols, Business Process
Manager
Alagasco
September
09/13/2011
Effective and Engaging
Training Techniques
Penny Tootle, Customer
Service Supervisor
Las Vegas Valley Water
District |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| © CS Week All Rights Reserved 4817 N Hwy 1417 | Sherman, TX 75092-6605 | 903-893-3214 tel | 903-893-6136 fax | contact us | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||