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Superb strategy,
collaborative planning and successful
implementation are hallmarks of excellence.
Get the recognition your utility deserves
for your innovative projects, new techniques
and hard-working teams.
- CALL FOR SUBMISSIONS -
- Submission Deadline
Extended to February 17, 2012 -
Attention Utilities: Submit your entry and your utility
will receive:
Up to 5 CS
Week Conference 36 Registrations
- at a 50%
Discount -
CS Week and Electric Light &
Power announce the 2012 Expanding Excellence
Awards, designed to recognize and salute
excellence in utility customer service and Smart
Infrastructure. The Expanding Excellence
Awards program honors outstanding
contributions and innovations in utility
customer service, IT and smart
infrastructure. Within this program are
three distinguished awards:
 Best
CIS Implementation
Awards are presented to one large and one
small utility for a highly successful CIS project
implemented during 2010-2011. [more]
Best Smart
Infrastructure Project
Awards are presented to one large and one
small utility that have successfully completed a pilot or large-scale
implementation during 2010 or 2011 that optimized AMI/MDM or other
related
technologies. [more]
Innovation in Customer
Service
Awards are presented to one large and one
small utility that have developed an innovative approach to
improving customer service in the meter-to-cash Customer Experience
Lifecycle. Innovative approaches may apply to any aspect of the
customer relationship or to the methods to improve existing Legacy Systems
supporting customer service.
[more]
CS Week and Electric Light &
Power invite you to apply by completing the
official
Expanding Excellence Awards application
form.
For more information on the
awards or the nomination process, contact CS
Week Expanding Excellence Awards
Coordinator, Lisa Collins at 903-893-3214 or
lcollins@csweek.org.
You can visit the
2011 winners for a synopsis of the 2011
Expanding Excellence Award winning entries.
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