Top of Mind Issues

 

Executive Summit begins with an opportunity for executives to share the top-of-mind issues important to their companies.  The insights gained from these priorities, and relative readiness for the intelligent infrastructure/grid, set the stage for a productive two days.

 

Other sessions include:

Outsourcing Lessons Learned

Interrupted: The Housing Correction

The Impact of Social Media on Customer Care

Latest Approaches to Applying Technology to Customer Service

Promoting New Products and Services - Utility Best Practices to Effectively Reach Customers

Home Energy Assistance: The Need and Responses

Who Interfaces With the Customer of the Future?

The Implications of Complete Meter Change Out

Aligning People and Strategy