Outsourcing Lessons Learned

Jim Greer, SVP, Asset Management & Engineering, Oncor Electric Delivery

 

This session examines the results of large scale outsourcing of business processes and IT support. Oncor will present how they outsourced six lines of business and where they have proceeded in each of those areas after the conclusion of the initial contracts.  The presenter will review the outcomes with regard to savings, service and performance after a number of years experience with extensive outsourcing.           Jim Greer is SVP, Asset Management and Engineering for Oncor Electric Delivery, responsible for developing strategies, policies and plans that lead to the optimization of the value and performance of electric delivery systems and related assets.  His organization directs asset investment strategy, performance management, strategic sourcing, system planning, engineering and information management activities to ensure a strategic fit with – and achievement of – corporate objectives.  Jim earned his BS in electrical engineering from the University of Texas at Arlington and his MBA from Texas Christian University. He is a registered Professional Engineer in Texas, and a member and past president of the Texas Society of Professional Engineers.

 

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