Home Energy Assistance: The Need and Responses

George Coling, Executive Director, National Fuel Funds Network

David Fox, Executive Director, National Low Income Energy Consortium

 

As hard times continue, more and more families with low income seek federal and private home energy assistance. This session will review the nationwide need for energy assistance, speak to the status of federal and charitable programs to address the need and highlight several innovative approaches.             George Coling is executive director of the National Fuel Funds Network, an association of more than 300 nonprofit, utility and government programs that assist people with low income to pay home energy bills.  Based in Washington, DC, Mr. Coling has worked for nonprofit organizations, or as a consultant for them, since 1970. A graduate of the University of Rochester, he did graduate study in environmental health at the University of Michigan School of Public Health.     David Fox is executive director of the National Low Income Energy Consortium.  He previously worked as a Washington lobbyist.  He served as executive director of the Campaign for Home Energy Assistance. Fox spent 10 years in local media, worked for Associated Press and a national radio network, was press secretary for two members of Congress, and lectured on speech and news writing for the National Republican Congressional Committee. His BA in speech and theatre is from the University of Northern Iowa.

 

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Top of Mind Issues

Outsourcing Lessons Learned

Interrupted: The Housing Correction

The Impact of Social Media on Customer Care

Latest Approaches to Applying Technology to Customer Service

Promoting New Products and Services - Utility Best Practices to Effectively Reach Customers

Who Interfaces With the Customer of the Future?

The Implications of Complete Meter Change Out

Aligning People and Strategy