CS Week Conference 36

  • Conference 36
  • Who Attends?
  • Why Attend?
  • Utility Industry Resources
  • Agenda
  • General Sessions
  • Keynote, Chip Bell
  • Special Event
  • Workshop Tracks
  • Women in Utilities
  • Sponsors
  • Exhibitors
  • Exhibit Hall Receptions
  • Vehicle Giveaway
  • Media Sponsors
  • CS Week

 

Who Attends CS Week Conference?

 

Attendee Profile Attendees depend on CS Week for:
  • Utility customer service and IT executives
  • Customer Service Managers, Directors and Supervisors
  • Call/Contact Center Managers
  • IT Managers and Personnel
  • Mobile Data Services Managers
  • Project managers
  • Selection and implementation teams
  • Billing specialists
  • Finance directors, city managers, public utility officials
  • Exploring high-quality technology choices.
  • Listening to the perspectives of other utility professionals who have been there, done that.
  • Learning how to compare and measure customer service success.
  • Reviewing business strategies needed to unleash the full potential of utility customer service.
 

A sampling of utilities who attend CS Week for their customer service education and technology exploration needs:

 

A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z

 

 

 

AEP Ohio

Connecticut Water Company

Nevada Power Company

AEP Texas Central

Connexus Energy

New Jersey Natural Gas Company

AGL Resources, Inc.

Consolidated Utility District

New River Light & Power

Alabama Gas Corporation

Constellation Energy Group, Inc.

Newfoundland Power, Inc.

Alabama Power Company

Consumers Energy

Newport News Department of Public Utilities

Alabaster Water Board

Corinth Gas & Water Dept

Newport News Water Works

Alaska Electric Light & Power Company

Corn Belt Energy Corporation

Nicor Gas

Albuquerque Bernalillo County Water Authority

CoServ Electric

Nicor, Inc.

Allegheny Energy, Inc.

County of Henrico

NiSource, Inc.

Allegheny Power Company

County of Sacramento

Northeast Oklahoma Electric Cooperative

Alliant Energy

Cowlitz County Public Utility District #1

Northeast Utilities

AltaGas Utilities, Inc.

CPS Energy

Northeastern Rural Electric Membership

Ambit Energy

Cuivre River Electric Cooperative, Inc.

Cooperative

Ameren Corporation

Cumberland Electric Membership Corp

Northern Indiana Public Service Company

American Electric Power Company, Inc.

Dallas Water Utilities

NorthWestern Energy

AmeriGas Propane

Dayton Power & Light Company

Npower

Anaheim Public Utilities

DC Government 311

NV Energy

Anchorage Water & Wastewater Utility

DC Water & Sewer Authority

NW Natural Gas Company

APS

Delmarva Power

NYC Dept of Environmental Protection

Aqualectra

Delta Natural Gas Company, Inc.

OGE Electric Services

Aquarion Water Company of CT

Denver Water

Oklahoma Electric Cooperative

Aquila, Inc.

Des Moines Water Works

Omaha Public Power District

Arizona Public Service

Detroit Water & Sewerage Department

Oncor Electric Delivery

Arkansas Oklahoma Gas Corporation

Direct Energy

Oncor Energy

Artesian Water Company

Direct Energy Business Services

Orange County Government

ATCO Electric

Direct Energy Marketing Limited

Orange County Utilities

ATCO Gas

District of Columbia Government

Orlando Utilities Commission

Atmos Energy Corporation

Division of Water, Cleveland Ohio

Otter Tail Power Company

Austin Energy

Dominion Hope

Owensboro Municipal Utilities

Austin Energy 311

Dominion Resources Services

Pacific Gas & Electric Company

Avista Corporation

Dominion Virginia Power

PacifiCorp

Avista Utilities

DTE Energy Corporation

Paragon Water

Azusa Light & Water Department

Duke Energy

Park Water Company

Bailey County Electric Cooperative, Inc.

E.ON US

Pasadena Water & Power Department

Baldwin County EMC

East Bay Municipal Utility District

Pedernales Electric Cooperative, Inc.

Baltimore Gas & Electric Company

East Valley Water District

Pend Oreille Public Utility District

Bangor Hydro Electric Company

Eastern Propane & Oil

Peninsula Light Company

Barbados Light & Power Company, Ltd.

Ecogas Mexico

Pepco Holdings, Inc.

Barbados Water Authority

Ecogas Mexico, S. De R.L. De C.V.

Perennial Public Power District

Barrow Utilities & Electric Cooperative

Econnergy Energy Company, Inc.

Peru Utilities

Bartholomew County REMC

Edmond Electric

PG&E Corporation

BC Hydro

El Paso Electric Company

PHI, Inc.

Belize Electricity

Elk Grove Water Service

Philadelphia Gas Works

Benton County PUD #1

Elmar

Phoenix Water Services Department

Bermuda Electric Light Company

Enbridge Gas Distribution

Piedmont Natural Gas Company, Inc.

Big Rivers Electric Corporation

ENERGEX

Pierce County Public Works & Utilities

Black Hills Corporation

Energy Future Holdings

Pinellas County Utilities

Black Hills Power, Inc.

Energy Savings Group

Pinnacle West Capital Corp

Blue Ridge Mountain Electric Membership Corporation

Energy West, Inc.

Pioneer Rural Electric Cooperative, Inc.

EnergySouth, Inc.

PNM Resources

Bluebonnet Electric Cooperative, Inc.

Enersource Hydro Mississauga

Portland General Electric Company

Board of Water Supply

ENMAX Energy Corporation

Portland Water Bureau

Bristol Tennessee Essential Services

Enwin Utilities

Potomac Electric Power Company

Brownsville Public Utilities Board

EPB of Chattanooga

PPL Corporation

Bryan Texas Utilities

EPCOR Utilities, Inc.

PPL Electric Utilities

Burbank Water & Power

Exelon Corporation

Progress Energy Carolinas

California Water Service Company

Exelon Energy Delivery

Progress Energy Florida

California Water Service Group

Fairfax County Water Authority

Progress Energy Inc.

Cambridge and North Dumfries Hydro Inc.

Fall River Electric Cooperative, Inc.

Progress Energy Service Company

Carteret-Craven Electric Cooperative

Farmers Electric Cooperative, Inc.

Provo City Power

Cascade Natural Gas Corporation

Fayetteville Public Works Commission

PSE&G

Cedar Falls Utilities

Firelands Electric Cooperative, Inc.

Public Service Commission of DC

CenterPoint Energy

First Choice Power

Public Service Enterprise Group

Central Alabama Electric Cooperative, Inc

FirstEnergy Corp

Public Utility Commission of Texas

Central Electric Cooperative, Inc.

Flint Energies

Public Utility District No. 1 of Pend Oreille

Central Florida Gas Company

Florida Municipal Electric Association

County

Central Hudson Gas & Electric

Florida Power & Light Company

Public Works Commission

Central Maine Power Company

FortisAlberta

Puerto Rico Electric Power Authority

Central Vermont Public Service Corporation

FortisBC

Puget Sound Energy, Inc.

Charleston Commissioners of Public Works

Fountain Utilities

Qatar General Electricity & Water

Charleston Water System

Four County Electric Power Association

Questar Corporation

Charlotte County Utilities

Fulton County

Questar Gas Company

Chelan County Public Utility District #1

Gainesville Regional Utilities

Rappahannock Electric Cooperative

Chesapeake Utilities Corporation

Garland Power & Light

Regional Municipality of Durham

Chester Water Authority

GEN-SYS Energy

Regional Municipality of Peel

Chesterfield County Utilities Department

Georgia Natural Gas

Regional Water Authority

Chugach Electric Association, Inc.

Georgia Power Company

Reliance Home Comfort

Cirro Energy

Gexa Energy

Reliance Limited Partnership

Citizens Energy Group

Gexa Energy, a Subsidiary of FPL Group

RGC Resources, Inc.

Citizens Gas

Glendale Water & Power

Richmond Power & Light

City of Albuquerque

Golden State Water Company

Sacramento County Utilities Billing Service

City of Alexandria

Golden Valley Electric Association, Inc.

Sacramento Municipal Utilities District

City of Ann Arbor

Grand Valley Rural Power Lines

Salt River Project Power

City of Arlington

Granger Hunter Improvement District

Sam Houston Electric Cooperative, Inc.

City of Atlanta

Grant County Public Utilities District #2

San Antonio Water System

City of Aurora

Grays Harbor Public Utility District #1

San Bernard Electric Cooperative, Inc.

City of Aurora Water Department

Great Lakes Energy Cooperative

San Diego Gas & Electric

City of Austin

Green Mountain Energy Company

San Francisco Public Utilities Commission

City of Baltimore

Greenville Utilities Commission

San Jose Water Company

City of Bellevue

Greenville Water System

Santee Cooper Power

City of Bellevue Utilities

Guadalupe Valley Electric Cooperative, Inc.

Santee Electric Cooperative, Inc.

City of Bloomington Public Works Dept

Guam Waterworks Authority

SaskEnergy, Inc.

City of Boulder Public Works

Hampton Roads Sanitation District

SaskPower

City of Buffalo

Harrisonburg Electric Commission

Sawnee Electric Membership Corporation

City of Calgary

Hawaiian Electric Company, Inc.

SCANA  Energy

City of Carrollton

Hawaiian Electric Light Company

SCANA Corporation

City of Cedar Rapids

Heartland Rural Electric Cooperative

Seattle City Light

City of Charlotte

Highline Electric Association

Seattle Public Utilities

City of Charlottesville

Hillsborough County Florida Water Dept

Sempra Energy

City of Cleveland

Hillsborough County PUD

Sempra Global

City of Cleveland Division of Water

Hillsborough County Water Department

Shelby Electric Cooperative

City of Columbus

Honolulu Board of Water Supply

Sierra Pacific Resources

City of Dallas

Hood River Electric Cooperative

Snapping Shoals Electric Membership

City of Denton

Horizon Utilities Corporation

Corporation

City of Duncanville

Horry Electric Cooperative, Inc.

Snohomish County Public Utility District #1

City of Edmond

Huntsville Utilities

S Central ID Rural Elec Membership Coop

City of Escondido

Hydro One Networks, Inc.

South Jersey Gas Company

City of Fort Worth

Idaho Power Company

South Tahoe Public Utilities District

City of Fountain Electric

Imperial Irrigation District

Southeast Alabama Gas District

City of Garland

Independent Electricity System Operator

Southern California Edison Company

City of Garland Water Utilities

Indianapolis Power & Light Company

Southern California Water Company

City of Georgetown

Infinite Energy, Inc.

Southern Company

City of Grand Rapids

Integrys Energy Group, Inc.

Southern Maryland Electric Cooperative, Inc.

City of Greensboro

Intermountain Gas Company

Southern Rivers Energy

City of Hamilton Utilities

Intermountain Rural Electric Association

SouthStar Energy Services

City of Henderson

Islamabad Electric Supply Company

Southwest Gas Corporation

City of High Point

Jackson Energy Authority

Southwest Water Company

City of Hot Springs

Jackson Energy Cooperative

Spark Energy

City of Houston

Jackson Purchase Energy Corporation

Springfield Utility Board

City of Houston Public Works Department

Jamaica Public Service Company, Ltd

St Paul Regional Water Services

City of Huntington Beach

JEA

St. Lucia Electricity Services Ltd

City of Independence

Johnson County Wastewater

St. Vincent Electricity Services Limited

City of Irving

Jones-Onslow Electric Membership Corp

StarTex Power

City of Jackson

Kansas City Board of Public Utilities

Stream Energy

City of Kansas City

Kansas City Power & Light Company

Stuyvesant Energy

City of Lakeland

Kenya Power & Lighting Company, Ltd.

Suburban Water Systems

City of Long Beach

KeySpan Energy Corporation

Sunrise Water Authority

City of Lubbock

Keyspan Energy Delivery

Superior Water, Light & Power Company

City of Mesa

Kinder Morgan, Inc.

Tacoma Power

City of Ocala

Kissimmee Utility Authority

Tacoma Public Utilities

City of Oklahoma City

Knoxville Utilities Board

Tacoma Water

City of Owensboro

Laclede Gas Company

Tampa Electric Company

City of Philadelphia

Lafayette Utilities System

TECO Energy, Inc.

City of Phoenix

Lansing Board of Water & Light

Tennessee Valley Authority

City of Plano

Las Vegas Valley Water District

Terasen Gas, Inc.

City of Portland

Lee County Electric Cooperative, Inc.

Texas-New Mexico Power Company

City of Richmond

Lewes Board of Public Works

The Empire District Electric Company

City of Richmond Dept of Public Utilities

Lincoln Electric System

The Empire District Gas Company

City of Riverside

Linn County Rural Electric Cooperative

The Energy Network

City of Rock Hill Utilities Department

Long Beach Water Department

Tohono O'odham Utility Authority

City of Rocky Mount

Long Island Power Authority

Truckee Meadows Water Authority

City of Roseville

Los Angeles Department of Water & Power

TSE Services

City of Ruston

Lubbock Power & Light Company

Tualatin Valley Water District

City of Sacramento

Madison Gas & Electric Company

Tucson Electric Power Company

City of Sacramento Utilities Dept

Manatee County Government

Tucson Water

City of San Antonio

Manatee County Utilities Customer Service

Turlock Irrigation District

City of San Diego

Manitowoc Public Utilities

TXU Energy

City of San Diego Water Department

Marietta Board of Lights & Water

UGI Utilities, Inc.

City of San Francisco

Marin Municipal Water District

Union Fenosa SA

City of San Jose

Marquette Board of Light & Power

Union Gas Limited

City of San Marcos

Martin County

Unisource Energy Services

City of Santa Rosa

Martin County Utilities

United Illuminating Company

City of Saskatoon

Maryland Public Service Commission

United Power, Inc.

City of Savannah

Mayors Office of Information Services

United Water

City of Springfield

McMinnville Water & Light Department

Upper Peninsula Power

City of St Paul

Medina Electric Cooperative, Inc.

Utility Shared Services

City of Surprise

Memphis Light, Gas & Water Division

Valencia Water Company

City of Tacoma

Metro Water Services

Vectren Corporation

City of Tallahassee

Miami-Dade Water & Sewer Department

Vectren Energy Delivery

City of Tempe

Mid American Energy

Vermont Electric Cooperative, Inc.

City of Toledo

MidAmerican Energy Company

Vermont Gas Systems, Inc.

City of Tulsa

Mid-Carolina Electric Cooperative, Inc.

Virgin Islands Water & Power Authority

City of Vineland

Midwest Energy Cooperative, Inc.

Virginia Beach Department of Public Utilities

City of Virginia Beach

Midwest Energy, Inc.

W.E.B. Aruba N.V.

City of Waco

Minnesota Power, Inc.

Walnut Valley Water District

City of West Palm Beach

Miton Hydro Distribution

Walton Electric Membership Corporation

City of Wichita

Mobile Area Water & Sewer

Wasco Electric Cooperative, Inc.

City of Wichita Falls

Mobile Gas Service Corporation

Washington DC 311

City of Wilmington

Modesto Irrigation District

Washington Gas

City Utilities of Springfield

Montana-Dakota Utilities Company

Washington Gas Energy Services, Inc.

Clallam County Public Utility District #1

Montgomery County

WE Energies

Clark County Water Reclamation District

Montgomery Water Works & Sanitary Sewer

Westar Energy

Clark Public Utilities

Board

Western Power Corporation

Clayton County Water Authority

Montgomery Water Works Board

Wheat Belt Public Power District

Cleco Corporation

Muscatine Power & Water

White House Utility District

Cleco Power LLC

N.V. Elmar

Wichita Water & Sewer

CMS Energy

Nashville Electric Service

Wisconsin Public Service Corporation

Cobb EMC

National Fuel Gas Company

Xcel Energy, Inc.

Cobb Energy

National Grid Massachusetts

York Water Company

ComEd

National Grid New York

 

Comgas - Compania De Gas Sao Paulo

National Grid USA

 

Commerce Energy Group, Inc.

National Water Commission

 

Commissioners of Public Works

Nebraska Public Power District

 

Co-Mo Electric Cooperative, Inc.

 

 

     
 

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