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May 18-19, 2009 |
Washington, DC
Gaylord National on
the Potomac
College
Courses
Agenda
Registration
Hotel Information
Transportation
CPE Credit
CS Week
CS Week Synergy Groups
CS Week Executive
Summit
CS Week Conference 33

Questions, Comments or Suggestions?
Contact:
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Mary
Schock
College Coordinator
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Selecting the Right CIS for My Organization

2-Day course:
Monday, May 18th and Tuesday May 19th.
This
highly popular course has been expanded to a two day course and is designed for
customer service and information technology professionals who are or will be
serving on a CIS selection and implementation team. Attendees will learn the
deliverables for the different phases: planning and design blueprint phase,
solution scope and confirmation phase, and the installation blueprint phase.
Step-by-step guidance, sample documents, evaluation forms and contracts for
comparison and contrast will be provided.
Learning Objectives:
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The proper techniques for documenting requirements;
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Identifying potential solutions;
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Selecting the right solution;
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Developing a business case for management approval.
View
other courses:
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