May 25, 2010 | Nashville, TN

Nashville Convention Center
 
CS Week
CS Week Synergy Groups
CS Week Executive Summit
CS Week Conference 34
Expanding Excellence Awards
 

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Breakfast sponsored by:

 

Lunch sponsored by:

Questions, Comments or Suggestions? Contact:

Dana Handy

College Coordinator

Selecting the Right CIS for My Organization

Greg Galluzzi, Sr Vice President, Five Point Partners

Mario Bauer, Vice President, Five Point Partners

 

Tuesday, May 25th

 

This highly popular course is designed for customer service and information technology professionals who are or may be serving on a CIS selection and implementation team. Attendees will learn the deliverables for each of the different phases: planning and design blueprint phase, solution scope and confirmation phase, and the installation blueprint phase. This course provides systematic guidance, sample documents, evaluation forms and contacts for comparison and contrast.

 

 

Greg Galluzzi is a senior vice president with Five Point Partners which specializes in planning, selecting and implementing customer based solutions. Greg has more than 28 years of acquired proficiency in IT projects and the utility industry. He has participated in more than 200 CIS planning, selection and installation efforts.

 

 

 

 

 

 

Gary Weseloh is a vice president with Five Point Partners, Inc. He has led 38 CIS projects with proven expertise in customer business processes and detailed knowledge of the industry leading utility product solutions. His 37 years of experience with utilities provide clients a strong foundation in programming, analysis, project management, and team building skills.

 

 

Learning Objectives:

  • Define the proper techniques for documenting requirements;

  • Identify several potential solutions;

  • Select the right solution for your company;

  • Develop a business case for management approval.

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