College Courses

CS Week College courses are facilitated by vendor-neutral consultant experts in the utility industry and customer service/IT community. Their expertise is well-respected and widely sought after. Participants will be equipped with deliverables and documentation that will be timely, relevant and helpful in transferring this knowledge to their utility. The real-world experience conveyed in an in-depth CS Week College course translates into real-world profitability.

	Selecting the Right CIS for My Organization 2-Day course: Monday, May 18th and Tuesday May 19th. Earn up to 13 CPE credits for attending this course
	Project Management – Advanced Techniques for a Large IT Project 2-Day course: Monday, May 18th and Tuesday May 19th. Earn up to 13 CPE credits for attending this course
	Business Requirements and Testing Strategies – The Two Crucial Project Phases 2-Day course: Monday, May 18th and Tuesday May 19th. Earn up to 13 CPE credits for attending this course
	Driving Performance Changes in Your Customer Contact Center 2-Day course: Monday, May 18th and Tuesday May 19th. Earn up to 13 CPE credits for attending this course
	Energy Efficiency: Principles and Practices 1-Day course: Monday, May 18th. Earn up to 8 CPE credits for attending this course
	AMI/MDM – Technology That Can Change Your Future 1-Day course: Monday, May 18th. Earn up to 8 CPE credits for attending this course