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May 23, 2011
8:00 am - 4:00 pm
Gaylord Palms Resort & Convention Center
Orlando, FL
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CS Week College courses are facilitated by
vendor-neutral consultant experts in the utility industry and
customer service/IT community. Their expertise is well-respected and
widely sought after. Participants will be equipped with deliverables
and documentation that will be timely, relevant and helpful in
transferring this knowledge to their utility. The real-world
experience conveyed in an in-depth CS Week College course translates
into real-world profitability.
$625 - College Only
$495 - College price if registering for Conference
35 also
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Earn up to 8 CPE credits for
attending any of these courses |
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Utilizing SharePoint to Drive
Efficiencies at Your
Utility
SharePoint, a Microsoft
project used by numerous utilities to replace multiple software solutions with
a single integrated solution, can be used throughout the organization. This
course provides attendees with specifics on using SharePoint to drive
efficiencies and lower costs in your business processes. This course will
include both primer and advanced level use of features such as collaborations,
file sharing, search, Excel and web publishing.
(SharePoint and Microsoft are registered trademarks.) |
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Successfully Delivering the
Smart Grid within Your Utility
Large, medium and small
utilities will soon be impacted, if not already, by the Smart Infrastructure
wave. How will it affect your utility? How does your organization need to
prepare? What business processes will need to be created or redesigned?
While many projects focus on the deployment of hardware technology, this
course will explore how to plan and manage the integration of Smart Grid
solutions to meet utility business objectives. The course will also examine
the significant management issues surrounding the ownership and use of massive
amounts of data these projects will generate. |
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Transforming Your
Company Through Behavioral Management
Behavioral Management is a
method of identifying, changing and tracking the desired behaviors within a
business to ensure that your culture, your employees, your business and your
customers are all in alignment. This course is designed to examine a business
from a manager or executive level and to identify the senior leadership
behaviors that will sustain a culture of trust, respect, and inspiration to
transform your business and more effectively and efficiently meet the cost
drivers that measure your success. |
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