CS Week Agenda*
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Sunday, April 29, 2012 |
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CS Week Registration Sponsored by
NISC |
9:00 am - 5:00 pm |
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311 Synergy Group |
1:00 pm - 5:00 pm |
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Monday, April 30, 2012 |
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CS Week Registration Sponsored by
NISC |
7:00 am - 5:00 pm |
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CS Week Colleges |
7:00 am - 4:00 pm |
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311 Synergy Group |
7:30 am - 4:00 pm |
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Tuesday, May 1, 2012 |
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CS Week Registration Sponsored by
NISC |
7:00 am - 6:00 pm |
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CS Week Synergy Groups |
7:30 am - 4:00 pm |
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Executive Summit |
7:30 am - 4:45 pm |
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Exhibit Hall Hours |
2:00 pm - 6:00 pm |
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Attendee Orientation |
3:15 pm - 3:45 pm |
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Welcome Reception
Sponsored by
Oracle |
4:00 pm - 6:00 pm |
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Women in Utilities
Sponsored by
AAC Utility Partners |
6:00 pm - 7:15 pm |
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Wednesday, May 2, 2012 |
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Executive Summit |
7:30 am - 3:15 pm |
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Continental Breakfast
Sponsored by
FIS |
7:15 am - 8:00 am |
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CS Week Registration Sponsored by
NISC |
8:00 am -
11:45 am |
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General
Session:
Expanding Excellence
Awards Announcements |
8:00 am - 9:15 am |
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Exhibit Hall Invitation-Only
Consultations/Demonstrations |
9:00 am - 11:30 am |
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Conference 36 Workshops |
9:30 am - 11:45 am |
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Exhibit Hall Hours |
11:30 am - 6:00 pm |
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Exhibit Hall Luncheon
Sponsored by
Cognizant Technology
Solutions |
12:30 pm - 1:30 pm |
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Conference 36 Workshops |
1:45 pm - 4:30 pm |
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Networking Reception
Sponsored by
Oracle |
4:30 pm - 6:00 pm |
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Thursday, May 3, 2012 |
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Continental Breakfast
Sponsored by
Waggware |
7:15 am - 8:00 am |
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General Session & Keynote Speaker:
Chip Bell,
Customer Focused Strategy Expert |
8:00 am - 9:15 am |
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Exhibit Hall Invitation-Only
Consultations/Demonstrations |
9:00 am - 11:00 am |
|
Conference 36 Workshops |
9:15 am - 11:30 am |
|
Exhibit Hall Hours |
11:00 am - 2:30 pm |
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Exhibit Hall Luncheon
Sponsored by
Ferranti Computer Systems NV |
11:45 am - 12:30 pm |
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Dessert & Coffee Reception
Sponsored by
Oracle |
1:30 pm - 2:30 pm |
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Conference 36 Workshops |
2:30 pm - 5:00 pm |
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Special Event
Sponsored by
Harris Computer
Systems |
7:00 pm - 10:00 pm |
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Friday, May 4, 2012 |
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Continental Breakfast |
7:15 am - 8:00 am |
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Conference 36 Workshops |
8:15 am - 9:15 am |
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General Session: Panel Discussion:
Greatest
Myths of Customer Service |
9:30 am - 10:45 am |
|
2012 Dodge Ram 1500 Giveaway |
11:00 am |
*High level,
preliminary agenda - subject to change.
Please visit individual
venue sites for Conference 36,
Executive Summit,
College, Expanding
Excellence Awards and Synergy Groups
for individual agendas and schedules, posted and updated as
information becomes available. |
